Every time you visit our website, information about your access and usage is collected using various data collection tools or by third parties acting on our behalf using relevant technologies in order to make our website more useful, effective and secure, and to provide you with better service.

What are cookies? Cookies are very small text files, usually consisting of letters and numbers, that are stored on users‘ browsers when they visit a web page. They keep track of what people are looking for on websites in their browser history. They allow a website to remember a user’s movements on the site by storing them in the browser’s records. Cookies can be likened to ID cards that show websites that the same visitor has revisited the site. Cookies do not contain personal data such as the visitor’s name, gender or address.

Types of Cookies and Their Purposes Cookies managed by the site owner are called website cookies. In addition, third-party cookies managed by different companies may also be used. Session cookies are deleted when the visitor leaves the website, while persistent cookies remain on the visitor’s device for varying periods of time. Cookies can be categorised according to their purpose, such as technical cookies, authentication cookies, targeting/advertising cookies, personalisation cookies and analytical cookies. Cookies can be used to perform basic functions necessary for the website to work, to analyse and improve the website’s performance, to increase the website’s functionality and ease of use, and to personalise targeting and advertising activities. When you visit our website, we provide you with the following information about the cookies we use/will use on our website.

Types of Cookies We Use

Session cookies: These are temporary cookies that are used during your visit to the site and are deleted when you close your browser. These cookies ensure that the site works properly during your visit.

Persistent cookies: These are used to improve the functionality of the site and to provide visitors with a faster and better service. These cookies are used to remember your preferences and are stored through your browser. Some persistent cookies are used to provide you with personalised recommendations based on your usage habits on the site. When you revisit our site using the same device, if a cookie has been previously created on your device, it is recognised that you have previously visited the site, and the content delivered to you is customised to provide you with a better service.

Technical cookies: In addition to ensuring the functioning of the site, they are used to identify areas and pages that are not working.

Authentication cookies: Used to prevent you from having to re-enter your password on every page you visit when you log in to the site with your password.

Flash cookies: These are used to enable images and audio content on the site.

Personalisation cookies: These are used to remember user preferences (e.g. language preference) on different pages of different sites.

Analytical cookies: These show information such as the number of visitors to the site, the pages viewed, the time of visits, and page scrolling movements; they are used to improve the functioning of the site.

Controlling and Deleting Cookies:

To change your preferences regarding the use of cookies or to block or delete cookies, simply change your browser settings. Many browsers allow you to control cookies by offering you the option to accept or reject cookies, accept only certain types of cookies, or be notified by your browser when a website requests to store cookies on your device. It is also possible to delete cookies previously stored on your browser. Instructions for allowing, blocking, or deleting cookies in major browsers can be found at the following links:

Google Chrome https://support.google.com/chrome/answer/95647?hl=tr

Internet Explorer https://support.microsoft.com/tr-tr/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox https://support.mozilla.org/tr/kb/Çerez%20Yönetimi

Opera http://www.opera.com/help/tutorials/security/privacy

Safari https://support.apple.com/kb/ph19214?locale=tr_TR

Cookie Preferences Management Your preferences regarding which personal data is collected during your use of our website are extremely important to us. However, while cookies are necessary for websites to function effectively, we would like to remind you that disabling certain cookies may prevent certain functions of the website from working. You have the right to personalise your preferences by changing the settings of the browser you use to view our website. If your browser offers this option, you can change your cookie preferences through your browser settings. Thus, depending on the options offered by the browser, data subjects may have the option to prevent the use of cookies, choose to receive a warning before cookies are used, or disable or delete only certain cookies. These preferences vary depending on the browser you use and should be set by you. Your cookie preferences may need to be set separately for each device you use to access our website.

What are your rights? In accordance with Article 11 of the Personal Data Protection Law No. 6698;

• To learn whether personal data has been processed,
• To request information about personal data that has been processed,
• To learn the purpose of personal data processing and whether it is used for its intended purpose,
• To know the third parties to whom your personal data has been transferred within or outside the country,
• To request the correction of your personal data if it has been processed incompletely or incorrectly, and to request that this correction be communicated to the third parties to whom your personal data has been transferred,
• To request the deletion or destruction of personal data, even if it has been processed in accordance with the law and other relevant legal provisions, if the reasons for processing no longer exist, and to request that the third parties to whom the personal data has been transferred be informed of this action,
• Object to the analysis of processed data exclusively through automated systems resulting in a decision adverse to the individual,
• Request compensation for any damage suffered as a result of the unlawful processing of personal data,

You have these rights. When the relevant rights are communicated to us by you (the personal data owner) in writing or via registered electronic mail, they will be evaluated and finalised by us within 30 (thirty) days in all cases. While no fee will be charged for your requests, we reserve the right to charge a fee in accordance with the fee schedule determined by the Personal Data Protection Board. For detailed information and to apply, please read the KVKK INFORMATION TEXT published on our website.

Consent and Changes to the Policy We aim to provide you with detailed information about the use of cookies and to inform you about your cookie preferences through this Policy. In this context, by visiting the www.soliviahotel.com website and browsing the pages on the website, you are deemed to have given your consent. You always have the option to change your cookie preferences. The terms of this Policy may be amended by us at any time. The current Policy takes effect on the date it is published on our website.